Privacy Policy for BS Homewares

Introduction

At BS Homewares, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our websites and services.

Personal Information We Collect

Personal information is data that can identify you, either directly or indirectly. Direct identification includes details such as your name, while indirect identification might involve data like registration numbers, phone numbers, or photos. We handle your personal data in compliance with applicable data protection laws.

We may collect the following types of personal information:

• Contact Information: Name, address, email, and phone number.
• Browsing Data: Information on your interactions with our website, including order history and viewed products.
• Order Details: Information related to order tracking and customer service interactions.

Please note that we do not collect financial information. Payments are processed securely through Worldpay.

Data Controller

The data controller responsible for your personal data is Bahawalsher Trading Limited, located at 28 Abercorn Avenue, Hillington Park, Glasgow G524JL.

Purposes for Collecting Personal Data

We use your personal data for various purposes, including:

1. Contractual Obligations:

   • Managing shopping carts and orders
   • Processing payments and handling deliveries
   • Providing customer support via phone, chat, and email
   • Handling returns and refunds

2. Consent-Based Activities:

   • Using cookies for a personalized experience and targeted advertising
   • Sending promotional offers and organizing competitions
   • Sending push notifications

3. Legitimate Interests:

   • Conducting marketing activities and fraud prevention
   • Managing product reviews and improving services
   • Performing statistical analyses and handling legal disputes

Sharing of Personal Data

We ensure your data is protected and only share it with:

• Service Providers: Third-party partners involved in order processing, payment handling, and delivery.
• Marketing Partners: Entities assisting with targeted content and offers.
• Legal Authorities: When required by law or to protect our rights.

We also engage subcontractors for specific tasks, including:

• Technical Support: Hosting and IT services
• Logistics: Order preparation and transportation
• Customer Relations: Managing interactions and feedback
• Marketing: Running campaigns and contests

All partners and subcontractors are vetted to ensure compliance with data protection laws, and contractual agreements are in place to secure your information.

Disclosure to Authorities

We may disclose your personal data to authorities if required by legal or regulatory obligations.

Marketing and Communication

We use your data to inform you about products and services that may interest you. If you receive our marketing communications, you can unsubscribe at any time via the link provided in our emails.

Security Measures

We implement strong security measures to protect your personal data, including encryption for payment information and robust access controls. To access or amend your data, please provide two forms of identification.

To request access to your data, please:

1. Prepare two identification documents (e.g., passport, driving license, recent utility bill).
2. Email your request to: royalhomefurnishing@bahawalsherint.co.uk, including:
   • Your full name
   • Contact details
   • A description of the information you seek

Alternatively, you can send a letter to:

The Data Protection Officer
Bahawalsher Trading Limited
28 Abercorn Avenue
Hillington Park
Glasgow G524JL

Once you receive your data, if you wish to make corrections or deletions, please contact us using the details provided. We are committed to addressing such requests promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date.

If you have any questions or concerns about this policy, please contact us.